Kathryn (Kathy) Settipane has been promoted to AVP Customer Resource Center Officer for New Hampshire Mutual Bancorp (NHMB) in Keene. In this position, Settipane will oversee the Customer Resource Center (CRC) to ensure excellent account and service support to customers of NHMB affiliate banks, Merrimack County Savings Bank, Savings Bank of Walpole, and Meredith Village Savings Bank. Customer service collaborations are via telephone, email, secure messaging through online banking and website inquiries.
“Kathy is a valued member of our team. She has demonstrated an exceptional ability and understanding of our approach to service,” said Angela Strozewski, Executive Vice President and Senior Operations Officer for NHMB. “Her customer service experience combined with her insight on bank operations, enables her and her team to be their best for our customers.”
Settipane joined Savings Bank of Walpole as a teller in 2000. Kathy joined NHMB in 2019 as Operations Officer. She transitioned to the role of Customer Resource Officer in 2020 with the creation of the Customer Resource Center.
Settipane serves on the board of the Monadnock Humane Society. She is also an active member of the Monadnock United Way. She lives in Swanzey, NH.